Privacy & Data Security

Privacy Policy 100plus888Data Protection & Member Privacy

Your privacy is our priority. This document clearly explains how 100plus888 collects, uses, stores and protects your personal data as a member of our online gaming platform in Malaysia. We are committed to ensuring your information remains secure and handled with full integrity.

Updated: 1 January 2026

Commitment Privacy We

Six core pillars that prove 100plus888 is serious about protecting every member's privacy.

256-bit SSL Encryption

All data transmitted between your device and 100plus888's servers is protected with bank-grade SSL encryption. No sensitive information can be intercepted while in transit.

No Third-Party Data Sales

100plus888 does not sell, rent, or share your personal data to any third party for marketing purposes without your explicit consent. Your data is not our commodity.

Data Control in Your Hands

As a member, you have the full right to access, amend, transfer or request deletion of your personal data at any time through our official support channels.

Secure Data Storage

Your data is stored in certified data centres with multi-layered access controls, automated backups, and protection against cyberattacks including DDoS and SQL injection.

Minimum Required Data

We only collect data that is genuinely necessary for service delivery, identity verification (KYC), and legal compliance. No excessive or irrelevant data collection takes place.

Data Breach Notice

Should any security incident involving your data occur, 100plus888 will notify you within the stipulated timeframe and take immediate remedial action.

01 Information We Collect

To provide a safe and seamless online gaming platform experience, 100plus888 collects several categories of information from members. This data collection is carried out transparently and is intended to ensure the best user experience while complying with all applicable legal requirements.

Personal Identification Data

  • Full name as stated on your identity card or passport.
  • Date of birth for age verification (18 years and above).
  • Identity card number (MyKad) or passport number.
  • Active email address for account communications and notifications.
  • Mobile phone number for two-factor authentication (2FA) and customer support.
  • Current residential address including postcode and state.

Financial Data

  • Bank account number or bank name for withdrawal processing.
  • E-wallet information (Touch 'n Go, Boost, GrabPay) if used.
  • Deposit and withdrawal transaction records for financial compliance purposes.

Platform Usage Data

  • IP address, device type, and browser information.
  • Game activity records including game type, session duration and total bet amount.
  • History of bonus and promotional transactions used.
  • Records of interactions with the customer support team.

Identity verification (KYC) is mandatory before your first withdrawal to ensure your account is protected and compliant with anti-money laundering requirements.

02 How We Use Your Data

Every piece of data collected by 100plus888 has a clear and specific purpose. We do not use your data for any purpose other than those stated below without first obtaining your consent.

Purpose of Use Description
Account Management Processing registrations, verifying identities and managing member accounts on an ongoing basis.
Transaction Processing Facilitating deposits, withdrawals and fund transfers securely and in a timely manner.
Platform Security Detecting and preventing fraud, misconduct, money laundering and other security threats.
Legal Compliance Complying with legal requirements, regulations and directives from relevant authorities.
Service Communications Sending important notifications relating to accounts, promotions, platform updates and support responses.
Service Improvement Analyzing usage patterns to improve the overall user experience and platform performance.

03 Personal Data Processing Basis

100plus888 processes your personal data on a solid legal basis. We rely on the following bases depending on the type of processing carried out:

  • Contract Performance — Processing required to provide platform services to you as a registered member.
  • Legal Obligations — Processing required to comply with anti-money laundering laws, KYC requirements, and applicable financial regulations.
  • Legitimate Interest — Processing for platform security purposes, fraud prevention, and service improvement that does not affect your fundamental rights.
  • Consent — Processing for marketing and promotional communications, which you may withdraw consent for at any time.

You have the right to withdraw consent for consent-based data processing at any time without affecting the validity of processing carried out prior to such withdrawal.

04 Data Sharing with Third Parties

100plus888 does not sell or commercialise your personal data to any third party. However, under certain limited circumstances, we may share your data with the following parties:

Trusted Service Providers

We work with trusted third-party service providers including payment processors, identity verification service providers, cloud service providers, and cybersecurity companies. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.

Authorities & Regulatory Bodies

We will disclose your personal data to government authorities, regulatory bodies, or law enforcement agencies when required to do so by law, court order, or valid legal process.

Game Providers

Limited game data — excluding financial or full identification information — may be shared with third-party game providers that supply game content on our platform solely for technical and game integrity purposes.

100plus888 does not share any sensitive financial data such as full bank account numbers or credit card details with any third party other than approved payment processors protected by PCI-DSS security standards.

05 Cookies & Tracking Technologies

The 100plus888 website and app use cookies and similar tracking technologies to enhance the user experience, analyze platform traffic and deliver more relevant content.

Types of Cookies Used

  • Essential Cookies — Required for core platform functions such as login session verification and security preferences. These cookies cannot be disabled.
  • Performance Cookies — Collects information on how you use the platform to help us improve site performance and speed.
  • Functional Cookies — Saves your preferences such as language, time zone, and display settings for a more personalized experience.
  • Analytics Cookies — Used to understand usage patterns and user engagement for the purpose of continuous platform improvement.

You can manage cookie settings through your browser settings. However, disabling essential cookies may affect overall platform functionality.

06 Data Retention Period

100plus888 retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy or as required by applicable law.

  • Active Account Data — Retained throughout your active membership period and for an additional period after account closure for compliance purposes.
  • Financial Transaction Records — Retained for a minimum of 7 years after the transaction date in accordance with Malaysia's financial and tax legal requirements.
  • KYC Documents — Retained for 5 years after account closure in accordance with anti-money laundering legal requirements.
  • Support Communication Logs — Retained for 2 years for reference and dispute resolution purposes.
  • Marketing Data — Deleted immediately upon your withdrawal of consent for marketing communications.

Once the retention period expires, your data will be securely deleted or anonymized so that it can no longer be linked to any specific individual.

07 Your Privacy Rights as a Member

As a 100plus888 member, you hold important rights regarding your personal data. We respect and facilitate the exercise of these rights:

Right of Access

You have the right to obtain a copy of the personal data we hold about you at any time.

Right to Rectification

You may request correction of any inaccurate or incomplete personal data in our records.

Right to Erasure

You may request deletion of your personal data subject to applicable legal retention obligations.

Right to Restriction

You may request that we restrict the processing of your data under certain circumstances provided by law.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another party.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without any conditions.

To exercise any of the above rights, contact our privacy team via 24/7 Live Chat or official support email. We will process your request within 30 business days.

08 Data Security Measures

100plus888 continuously invests in advanced security infrastructure to protect members' personal data. The technical and organisational measures we implement include:

  • End-to-End Encryption — All data communications use TLS 1.3 protocol with 256-bit encryption, ensuring data cannot be read by unauthorized parties.
  • Two-Factor Authentication (2FA) — An additional security layer for all account logins to prevent unauthorized access.
  • 24/7 Monitoring — Our security team continuously monitors the platform to detect suspicious activity or intrusion attempts.
  • Tiered Access Control — Only authorized staff who require access to perform their duties are permitted to access member personal data.
  • Regular Security Audits — Vulnerability assessments and penetration testing are conducted periodically by certified independent security experts.
  • Automatic Data Backup — Data is automatically backed up to a secure, separate location to ensure service continuity.

09 Children's Privacy

100plus888 is exclusively for individuals aged 18 years and above only. We do not intentionally collect, process, or store personal data from individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that data and close the relevant account. Parents or guardians who find that a child under their care has registered on our platform are requested to contact us immediately.

If you suspect someone under the age of 18 is using the 100plus888 platform, please report it to our support team for immediate action to protect minors.

10 Privacy Policy Amendments

100plus888 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform service improvements.

When there are material changes to this policy, we will:

  • Updating the "Last Updated" date shown at the top of this document.
  • Sending email notices to all registered members at least 14 days before the changes take effect.
  • Displaying clear announcement notices on the platform's home page.

Continued use of the platform after the effective date of any amendment constitutes acceptance of the updated policy.

11 Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding your privacy and the handling of your personal data by 100plus888, you may contact us through the following channels:

  • Live Chat — Available 24 hours a day, 7 days a week via the chat icon at the bottom right corner of the platform.
  • Official Telegram — Contact our support agents via the official 100plus888 Telegram channel.
  • Email[email protected] for privacy-related inquiries specifically.

We are committed to responding to all privacy-related inquiries within 3 business days. For more complex cases requiring in-depth investigation, we will provide a status update within 14 business days.

Your privacy is not merely a legal obligation to us — it is part of 100plus888's commitment to being the most trusted online gaming platform in Malaysia.

Safe & Trusted Platform

Play with Tenang at 100plus888

Your data is protected, your privacy is respected. Register now and enjoy a safe, fair, and enjoyable online gaming experience with the 100plus888 member community across Malaysia.

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